Service Agreement "Read this agreement carefully!" Terms and Conditions: When submitting videotapes, films, slides or any other media to Farnsworth Video for either duplication, conversion, repair, video transfer or for any other reason, customer acknowledges and agrees that Farnsworth Video and any individual or business affiliated with Farnsworth Video shall not be liable for any loss or damage to such materials following receipt and during processing of such materials (even if due to fault or negligence on behalf of Farnsworth Video) and that the only remedy shall be replacement with a similar amount of blank film/video tape if attempts to recover or repair media fails. Farnsworth Video makes no other warranty and assumes no other risk and shall not be liable for any indirect special, incident or consequential damages resulting from customer's use of Farnsworth Video's services. This agreement excludes specifically any counter offers by customer including (without limitation) statements of value in excess of replacement cost of a similar amount of videotape or requests for special handling. Customer warrants that the videotape, film, photos, slides or other media submitted to Farnsworth Video for processing is not protected by a third party copyright owner or if protected, the customer has obtained permission of such third party copyright holder to make copies. Customer also agrees to protect and indemnify Farnsworth Video (or it's assignees) from any costs related to copyright infringement. I grant permission and authorize Farnsworth Video to use my project media for advertising, promotions, and sales without permission, royalties or any other form of compensation. If product destination is DVD media, then I understand that the end DVD Product may not be compatible with my intended DVD Player. Farnsworth Video is responsible for the Digitizing of the product and will demonstrate on Farnsworth Video DVD Players that the service has been performed correctly. I understand that it is my own responsibility to verify whether or not the intended DVD player is compatible. If I am not sure whether my DVD Player is compatible or not, I can ask the Farnsworth Video to check their DVD Player compatibility listing. Farnsworth Video DVDs work in 99.9% of all commercial DVD Players. GUARANTEED.
Agreed Services: Farnsworth Video will display/demonstrate-finished product on standard digital DVD equipment. This display/demonstration verifies completion of the agreed services. Farnsworth Video is not responsible, if in the event that the customers own DVD equipment is not capable of displaying the finished product. Demonstration of finished product confirms that your DVD product was successfully digitized and can be viewed on most standard DVD players. Farnsworth Video provides NO REFUNDS.  No Exceptions.  If we agree with your disatisfaction we will reprocess your project at no extra cost; or an additional cost if the project requires more processing than origally agreed to. The quality of the your project media has a direct correlation to the quality of service that Farnsworth Video can provide for you.  If your source materials are of poor quality, you should reasonably expect your project to reflect this.  If you are not aware of the quality of your films, it is your responsiblity to advise Farnsworth Video of your wishes to proceed with the processing. For example, if the film is very bad. do you want Farnsworth Video to stop processing.  You should be aware that we are unable to determine quality until we transfer it.